Krystal Touch Of NY Inc

Absolutely the worst experience!! Was very excited for the Crystal Door Knobs for my wife. Ordered them through Lowes. Sent wrong style first. When proper items arrived - they had the wrong lights in them. Wanted white and came with multi-colored. Called and spoke with owner who said they were sent white bulbs with wrong specs. They had new ones coming in and would send proper ones. Meanwhile - an crystal knob broke off. Called Co & got no answer. After numerous times (days), phone was answered and owner apologized and said new lights were in and he would send immediately with a new knob. This was over 6 weeks ago. Have since had the second knob (other side of door) fall off. Again - have been trying to call Co and am getting no one to answer phone. Have sent emails to Co with no response. These folks are the worst for standing behind their products. Buyer Beware!!!

These are the coolest door knobs an is reasonable priced!!