Rate and write a Review for K and W Liquors Inc.
Reviews to K and W Liquors Inc.
How do you offer a service yet none of your cashiers ask for the card you give out. They even get this right at path mark! What is the point? Halfway through ringing you up they say "it's too late" Good prices,Lousy service!
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This store is stocked ,service was great but management is down right nasty I broke a bottle outside on Christmas eve so I went back to ask about a well known broken bottle policy but was told by Karen there was none for me so I walk over to buy (1) more bottle of $60.00 scotch not one word of sorry about your bad luck let me give you 10% off (6 bucks)nope Karen starts to whine to another customer how I wanted her to pay for my mistake I never ask about the store paying just the broken bottle policy she yelled at me tried to embarrass me by yell at me to get out in this crowded with Holiday shoppers store…not a good ending if she offered the 10%(6 bucks) it would have been a very Christian thing to do on Christmas eve but the road she choose made no sense to me….She lost a customer, she lost her temper…Myself I went up the road to one of the 15 liquor stores in Franklin Square area and got that bottle of scotch.
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The people that run this store are amazing. They're more than willing to help you find anything you need, and even try to help you choose a wine or liquor that would go well with your experience. I can tell you how many wine pairings they have done for me. A++++
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The prices are awesome and the staff is always kind, courteous and extremely knowledgeable, specifically about scotch and other types of whiskey. I try to go there anytime I want to try something new because I know they'll be a tremendous help.
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