they overprice the caskets so you can get the price reduced if you haggle. I think they took advantage of my mother and had her spend over 4,000 dollars to: have only a few hour of memorial service for one day, charged her 1100 dollar for a casket that they originally were charging her 1600 dollars for. But since my mother told them she doesn't have much money to spend they knocked down the price. They were even charging to put clothes on her WTF??? So confused on that one? They seem to charge for every little thing. One of the people working there kept calling me to know when my mother was getting to the funeral home(that seriously freaked/creeped me out!).
When I first called, the salesperson wanted to pick her body up right away. I told him the Drs were going to perform an autopsy and he asked why. WTF why did he need to know? Then I told him my mother would stop in the next day and he wanted to know the exact time and asked that I call her. I did and she couldn't tell me an exact time. So I told that to the guy and he wanted to know why she didn't know what time she was comming in. I told him she had to a couple of thing to and he asked me what she needed to do. It's like they were going to lose a sale or something. He seemed a little rude!
I got a bad vibe from the get go but didn't follow my gut instinct to tell my mother to go elsewhere. I can't understand how the people in that industry try to overcharge and take advantage of people.
I don't recommend!!!!!
(yes I do know it's strange to review something like this but I thought people should know, I know its a job but people shouldn't make a killing on profit from the death of a loved one...but hey when they die at least they got the hook up! Or do you think their own staff would overcharge them?)
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