Joman Auto Service

This review is 5 months overdue. I wrote a review but it disappeared. Maybe it will show up later. It's worth writing again. Anyway we were on our way back to VA from Long Island. Our van broke down due to a car that ran over something that hit our undercarriage on the bridge. Whatever it was caused the car not to accelerate properly. We are from NY and now how some shops will overcharge when they see out of state plates. We Googled for a shop and picked this one because we noticed a lot of out of towners went there and had a good experience. We drove for about 10 mins. Thankfully they looked at the car right away and found the problem. They said they don't know how we made it even off the bridge w/that piece broken. We were even more thankful that they were able to locate a place that had the piece. A couple of hours later we were back on the road. What we were charged was very reasonable. JOMAN AUTO SERVICE CARES ABOUT THEIR CUSTOMER. Thank you again for getting our family back home safe sound.

Consumer beaware this shop will definitely shake your faith in the auto repair shop business. I do not advise anyone to go to this shop. F- is the grade I give them. This shop is clueless on repairing Mercedes Benz. I repeat clueless on repairing Mercedes Benz. My Mercedes E500 broke down in July28 2015. So I decided to google search auto repair shops, and I came across Joman Auto Servive and read some of their reviews. So I try the shop, boy I'm regretting that move 110%. Trying to save a few dollars. It was not woth it at all. So July 31 2015 I have the car towed to the shop. Ricardo calls me and tells me I found the problem (fuel pump). Ok I have the car fixed. I pick the car up and Ricardo recommends I get a tune up next. So I figured he got the car running ok try him again. Now its August 7 2015 I'm trying home after picking up the car and then check engine light comes on and the car is just riding very sluggish. So I call Ricardo and tell him of the problem,and he saids bring the car back Monday August 10 2015. I dropped the car off Monday August 10 2015 and waited two days to call Ricardo to find out what was going on with the car. And he tells me that he's still trying to find the problem. Now it's Monday August 17 2015 and I Speak to Ricardo and he says he's been taking parts out replacing them with new parts, but he doesn't have a definite solution to fix the car. But he's like $900 into parts on the car. So i'm like what are you talking about. So Ricardo tells me he uses a service that he pays to help him when he can't figure out the solution. And that they recommened that he take parts out and replace them with new parts. I told Ricardo that he's a part changer and not a trouble shooting mechanic.He did not know how to trouble shoot my Mercedes E500. But he was soo greedy for the money that Ricardo said I had to pay for his time that he put into the car. But remember Ricardo still could not find the problem with my car. So I told him to put my parts back in the car. Guess what when I picked up the car. It run worst than before the car even broke down. DO NOT GO TO THAT SHOP FOR WORK. I WILL TELL ANY AND EVERYONE THAT I KNOW NOT TO GO THERE.

We came all the way from Minnesota because we were on a road trip to see the east coast and unluckily, our car broke down while in Manhattan and it turned out that our battery and alternator was horrible! We couldn't even turn the car on while in Manhattan! And then eventually a very nice officer was able to help us get a new battery for our car and the car worked but it was obvious that it could break down any moment so we quickly tried to get back to our hotel which was in Linden and when looking up auto services we ran across this one and it had very high reviews saying that they were trustworthy so we went to them and got a new alternator! The price was reasonable and the man that helped us, Ricardo, was very nice and patient with us. He seemed know his stuff. They were even nice enough to give us a ride to and from our hotel because it took them about 4-5 hours to replace it, so they dropped us off and then picked us up when the car was ready. We were able to go to D.C and now we're on our way back to Minnesota and the car is going without a problem! Definitely a trustworthy place and the service is great!

I was referred to Ricardo, of Joman Auto Service, at a BMW car show after complaining to some fellow enthusiasts about my A/C problems. I had brought my e30 M3 to two other shops (one that specialized in older bmws) and they were not able to locate the leak in my system. It took a few days but Ricardo identified the leak, gave me various options for replacement parts (oem and aftermarket), worked with me on the labor hours, and fixed the system. Happy to say that the A/C is now blowing cold 6 weeks later. Ricardo was extremely professional, and kept me in the loop every step of the way. Highly recommended!!

Only place I'm taking my car now.

1)Very friendly
2)Fair pricing
3)Got it done in a timely manner