Jennifer Convertibles

The guy frank or paul at this showroom was horrible. He is a Con man and a scam artist then when I called to find out where My furniture was after the delivery date came and went the store employes started to list off a plethora of lies about how the truck broke down and I was not home even though it was a sunday night when the furniture should have arrived. Then after becoming irate about the failure to compensate Me for My inconvenience and the lies they were telling Me I hung up to call My spouse and when I tried to call back the phone was busy for well over an hour like they had taken it off the hook. This was My worst experience ever buying furniture and I will never shop with Jenifer convertibles again!

Had a good experience at this location. I would have given it five stars but, it was one sales lady whom customer service skills was lacking. She just came off as standoff-ish once she saw she could not beat me in my head. However the salesman Paul was very professional and I had few concerns with him because he covered all the bases I needed to know. I also spoke to the manager when I called to confirm my window period for delivery and he was professional as well. As for delivery, I waited one hour into my 5hr grace period. I just recieved my merchandise today minus one piece I have to wait a few weeks for so, can not comment on the quality. Just wanted to give a review because I have read so many bad ones. So far so good, if I have anything other to say trust....I will!!! Job well done:-)