Inter City Tire TRUCK CENTER

Be very very careful with the guy that gives tires prices. it's the guy with the long beard. this guy gives you one price and then he changes to a higher price, also he puts a lot of more fees on the bill. he did this to me, and after 2 hours waiting I just go but I will never buy a tire here if this guy is in the service counter.

The service at this place is ridiculous. I don't even know why I try them anymore. Every time I go there they never have anyone available to assist and I feel like I'm doing them a favor for trying to do business with them. Today I was on hold on the phone for 12 minutes ( I wish I could attach a screen shot of the phone)...all I needed was pricing on tires and an alignment. I'm now being courteously and promptly serviced by the competition nearby.

I was there a year ago, the service was FAST and good. Hope they are still that good just in case I'm nearby.

I needed a tire I had put on a rim, and wheel alignment for my RV. My vehicle was pulling hard to the left and my steering wheel turning constantly to the right. I was told intercity was the place to go. I get there at 0800 and tell them what I need done and a work order is written up. I am told they 'don't know if we can do an alignment on this but we'll have a look and see' and I'm told to bring in my RV to bay 8.

After 30 minutes a worker comes over and looks at the work order then starts getting the RV jacked up. He gets a light and looks behind the wheels. Then a few more come over and they all look under the wheels.
The first worker gets red pads out and places them under the front tires and proceeds to take my wheel stimulators off by removing 4 nuts on each wheel. He then attaches the wheel alignment machine to each wheel. One of the other workers comes over and pushes on the tire (as if to put it into place by pushing it?! What the f. The other watches). This whole process takes around two hours.
By this time it is 1030. I decide to go get some food from the diner, 1/8 mile down the road . I walk down and get food. I was surprised at the great quick service. My food was on my table no more than 3 minutes after ordering. I head back to the shop to see the progress.
I had been no longer than 20 minutes. When I got back I was surprised to find my wheel stimulators and nuts back on, the alignment machine detached and away. I thought they must have been quick at their job or it wasn't too bad and only needed a little adjustment. My car was still up on jacks.
My tire wasn't replaced yet so I went over and informed the desk and they said 'why didn't you tell me' I said I mentioned it to the guy originally serving me. They got onto it right away and all was well. I paid my bill and told them my car was up on jacks still and I can't go. They said someone will be out to assist me soon.
I walk over to my car and wait. No one comes for 10minutes. I go over to a guy and ask to put my car down and he responds the mechanics are at lunch. I ask him again to just lower it so I can go and he does so. I leave not too unimpressed with the service I received. It was quick and I didn't have to book.

I get out of the building and onto the highway. I immediately notice the car is still pulling hard to the left and steering wheel is cocked right.

THEY HADNT DONE ANYTHING!
I can't believe it.

If it couldn't be done they could have so. Instead, they put on a little fraud alignment theater production for a couple of hours and took my money.

Have contacted them regarding this consumer fraud and will take it further if I do not get a refund.

Will keep review updated.

This place is awesome! There is a reason its always packed out with trucks. Sometimes there can be a bit of a wait but they always try and work with you. I pulled in there with an air leak from my tractor brake system. I told them I was in a hurry because I needed to drop an air freight load. They diagnosed a leaking brake chamber AND a leak in the dash valve, fixed them both and had me on the road in less than 2 hours.