id America

I backed their LED phone charger on Kickstarter. When it arrived it seemed pretty good and I was satisfied. After its 3rd use, the USB port broke and now it is useless.

ID America have not responded to emails regarding support. If you visit the Kickstarter page, you will see that I am not the only person with this problem.

I am disappointed in how they treat their backers! Apparently once they have your money you become nothing to them.

As the first backer of their project, I dont think I will back or buy anything by them again.

I order a phone case from ID America on Sunday December 6. The order indicated that I would receive an email (neither in my emails or spam), order confirmation and tracking number so that I can track my item. Today is December 12th and I have not received an email or the item. I cannot track it online because I do not have a tracking number and when I call the number listed at their website, I get a recording that directs me to online orders, however none answers and it takes me to a mailbox that is full. I have tried everyday during their hours of operation but the same thing happens. I decided to try the retail option in the recording and I get the same message there. I thinking I should ID, ID America as a scam company