Howard Beach Animal Clinic PC

The doctors here are the best. They have been taking care of my dogs and cats for ever. Love them!!

I guess everyone has different experiences but Dr. Francin is great. Although my dog passed away this past February, CK was well taken care off. Ever since we got him when he was only 6 months he only went to Howard Beach Animal Clinic. He passed at 14 years old and although he hated going to the vet, Dr. Francin and the Howard Beach staff always made him feel comfortable. They adored him there. I highly recommend this clinic because I had a great experience during the 14 years CK was in my life. I always refer friends to go there as well.

DO NOT GO TO THIS PRACTICE AND I WILL TELL YOU WHY:
When my dog was 10, she developed Cushings. The only drugs out at the time “masked” the symptoms. Dr Weinstein (the top doctor there) gave my dog 6 to 18 months to live and advised me not to seek a specialist because they would just tell me the same thing and cost a fortune. I didn’t listen, saw a specialist, and they put her on a then experimental medicine that took away the symptoms, stopped the tumor growth, and gave her back a normal life span. But that was not the worst part. When the drug my dog was on became FDA approved, (and they knew it), and my dog was still alive, I did not receive a single call to tell me of this miracle. If I had not had my dog on the medicine, HBAC would not have given me the news. In a day and age of technology, they should have pulled up a list of all their living Cushings dogs and got in touch with their families. To not do so was negligent.
My cat had surgery there and has had a deformity on the site ever since.
I rescued a tiny dog and he jumped out of a friends arms onto a cement sidewalk. Since it was the closest Vet, I rushed him there. I told the girl at the desk what happened, let her know he had an issue with his hind legs called, Medial/Lateral Patellar Luxation, and explained that you can’t tell if he’s suffering because he doesn’t make a peek. I told her it was an emergency and asked he to get a doctor right away just to see if he was ok. She told me to have a seat and wait (in a crowded waiting room where I would have waited at least an hour or two). I left, went to a Vet that was further away, and there, a doctor looked at my dog right away. When I called later to tell the receptionist how angry and displeased I was, she honestly couldn’t care less and took no responsibility.
There may have been a time, many, many years ago, when HBAC was a caring office with a compassionate, diligent staff, but those days are long gone. And if you care about you pet baby(ies), you will take him/her/they somewhere else!!!

Here is my take on this Place, some of the doctors at the place Care and most don't, i don't know who hired the girls on the front desk, they are the most rude, they never return a call, the Veterinarians leave at 12 because all of them are in "Surgery" and you cant talk to them until 4 pm, and even then its hard to talk to them, if something simple is needed?? bring the pet down here and we can talk is their best answer, each visit is a charge, prices are different for the same things, stay away from Dr Francis very rude, Doctor Hammer or Dr Thomas are most caring, I had no other close place to take my Dog since i just moved from Woodside Queens to this Neighborhood, there is another place after i get my results and i am switching right away, My 3 year old dog looks really bad hes got seizures and with the combination of 2 drugs he just barely can walk, he cant even open his eyes, i took him there and had the blood work done they said to call the next day for results i call the next day and DR Francis says its not our fault that your dogs results are not back yet only the phenobarbital its the labs fault and then i tell her that my dog is not looking so well, she says to give him more weeks, i tell her its been over a month now and she gets angry and hangs up the phone on me, very unprofessional i called her up again and she says that the dog is not dying to wait for the lab work tomorrow the reception girls get back on the phone and they tell me that they have more important things to take care of. If you have a different place avoid the headache and save your money, Life is to short to deal with People that don't care about your Pet. that's the reason why you take that field to help and show that you care about a life, if you don't care then just change your field and go and work for Starbucks or any other place that doesn't have to deal with pets. STAY AWAY FROM THIS PLACE!!!

HORRIBLE! IVE BEEN BRINGING MY DOG HERE FOR 9 YEARS NOW. IT CHANGED. THE VET ARE RETARDED DOESNT KNOW HOW TO TREAT MY DOG MADE ME PAY FOR XRAYS ETC AND GIVE HIM LIKE 10 DIFFERENT PAIN KILLERS AND HES STILL IN THE SAME STATE. NOTHING WAS SHOWN ON THE XRAY OR BLOOD WORK. SAVE YOUR MONEY! THEY DONT CARE.