Rate and write a Review for Horizon Furniture & Dinette
Reviews to Horizon Furniture & Dinette
After looking in more than 15 home furnishings stores, I found the perfect dinette set at Horizon. It combined all of the elements I needed. First, I could customize the size to fit in my small eat-in kitchen. Second, it was made of all the elements that make up my kitchen, namely, wood, stainless steel, and leather seat cushion. Third, it was made in Canada (not China) and had a 10 year warranty. Although it did take the 6 weeks to receive (as promised) it was well worth the wait. Also, after setting it up and taking away the packaging material, I noticed that the table was uneven. They came back the very next day and adjusted the table properly.
All in all, a very satisfactory experience.
I walked in today with a two-year-old kitchen stool that was wobbly. I wanted to know if Horizon had the proper tool so I could tighten it since I did not have the L shaped device at home. Not only was I offered the little tool for free, the gentleman, offered to fix the chair on the spot for no charge. He took the chair apart, re-glued the dowels, and made sure that all the legs were properly tightened with an electric drill tool. I was sent home with a chair that was as solid as the day I bought it. Thank you for REAL service!!
We needed new rolling chairs for our kitchen as the leather had cracked on many. In speaking with the salesperson we found out that we could recover our chairs instead. I was very happy to find this out, as I love these chairs and they are no longer available. We dealt with three salespersons over the process. All were professional, knowledgeable, and polite. There was no pressure to buy new chairs. We selected a black leather material, the same as we had. Prices very reasonable. We delivered the chairs to the showroom. The chairs were redone by the following week as promised during the holiday period. We brought them home ourselves. Workmanship was good. I was very happy with our experience and would certainly recommend Horizon Furniture.
Fantastic service and reasonable prices. Also very quick turn around from email / phone support. Would definitely recommend!
Just purchased 4 Amisco Cindy Swivel Stools. The entire process went smooth. Provided great customer service and kept me informed from order processing to delivery. Great additions to my kitchen counter top.
Similar placesin Westbury