Hilton Newark Airport

This hotel was no good the people at front desk don't know how to speak to the customs and near ever in my life will I stay there again room was dirty the when checked in and the sheets was rip up

Was dissappointed with the room tbere were no toiletries mini fridge was not full and was changed for a water I did not take had some issues contacting room service at one point too

This hotel is very nice and has a convenient hotel shuttle bus to get you from Newark International to and from. Both shuttle drivers we had were friendly, helpful, and prifeddional. There are no amenities around there so you will need to eat at the hotel's restaurant or bar. The food is extremely expensive, but that is actually expected isn't it? Our server was a bit obnoxious and knew nothing about the wines, of which started at $15 a glass. I used my tablet to investigatr the wines myself. He also rush me into making a wine decision, stopping at our table 3 times in 5 minutes while I was deciding. Otherwise the room was great and the service from the desk staff and bell hop crew was outstanding.

Location: horrible! It is located right in front of a cemetery. It is very creepy.

Parking: $$$$$ 20-30 for your stay despite you already paying for the room. The parking garage is far from the building. Parking is hard to find because they share it with the airport and other hotels.

Wifi: it DOESN'T work in the lobby or in the room

Service: it was not remarkable for the Hilton's reputation. The staff was not pleasant or attentive.

Building: older and not modern

Distance from New York: 1 hour 30 min and it is very difficult to get there. It is not cheap to get there. I took the shuttle to the airport, then got on the AirTran, x then took the train into New York. The AirTran stops running at 1am.

Room service: it is not 24 hours and it does not have the full menu at night

My husband and I planned to fly out of the country from the Newark airport and were excited to find that the Hilton had a park and fly package where we could leave our car for a week. We were disappointed to find that the hotel is difficult to drive to and the entrance is very poorly marked. The hotel charges you for everytehing! Beware that if you are a standard overnight guest, there is a $20 per night parking fee and that if you would like to use the Internet, there is an additional cost. Our flight was early in the morning so at 4am we were waiting for the airport shuttle with some other hotel guests when what was clearly a prostitute and her pimp? Bodyguard? Joined our group in the lobby. The prostitute waited with the rest of the people in the lobby (looking awkward) while her companion chatted with the receptionists at the front desk. Neither carried any kind of luggage. There were about a dozen people in the lobby waiting for the shuttle including families with children. Needless to say, we were disappointed to see this happening at a hotel like the Hilton where we were paying a room cost of $200 per night.