Helms Bros., Inc.

I had come into the dealership just starting to shop around Kelvin kindly greeted us and answered all our questions we then decided to leave because we had just began our search. Kelvin had called me a week later to follow up with me and that shows a person really cares about your business. I drove down from Albany the next day (where I work) and experienced the best experience from beginning to end. Kelvin set us up with a test drive and sure enough I was sold. At the actual time of delivery he took his time to explain and show me features of the vehicle. I highly recommend anyone looking for a great experience and customer service to go see Kelvin at Helms Bros. Mercedes

The Helms Bros service center is one of a few best business practices still remaining nowadays. Whether you are in for an inspection, service or fixing the car, you can expect the same day or just 2 days job. Works are done immaculately and superbly. After 8 years of using their services, my ML350 still runs very well. Never experience any return services or problems they can't fix. The office is spacious, clean. TV, snacks and replenishment are always there to provide comfort while waiting.

I have leased yesterday my third consecutive MB E350 4matic from Helms Bros through the same salesperson, Mr. Michael Altamura, who, once again, offered me an excellent deal. Mr. Altamura is a person you can trust, he will deliver the best for you and complete the deal with transparency and professionalism.

My experience at Helms Bros. Service Center was superlative! Richard Grein and all of the staff are very professional; extremely attentive, friendly and courteous. The service on my vehicle, a 1996 C220 was performed promptly and was returned to me immaculate, inside and out! The waiting area and amenities are also a nice plus.

Everything that I was promised came through perfectly. Unfortunately, the car overheated within the first 700 miles and had to be repaired. I was so pleased with the service I received from MB in Atlantic City and Helms Bros. I got a new loaner, they repaired it in a timely fashion and then flat bedded my new car back to NY. Great Job!