Rate and write a Review for HEALIX Smartphone Repair
Reviews to HEALIX Smartphone Repair
After speaking to Joe one of the owners at Healix it turns out that my dissatisfaction with their previous service was all a huge misunderstanding. Basam was not the person who previously assisted me his name was only on the receipt.
Joe has agreed to resolve my home button fingerprint reader issue! Joe was very polite and attentative to my issues with the previous service. If you ever have any issues at Healix please ask for Joe. In a matter of 5 minutes Joe turned a very dissatisfied customer into a very happy customer who definetly will use Healix again!
I am very satisfied with Healix! Please disregard my previous review.
Thank you very very much Joe! I will recommend Healix 110%!!!!
Did you find this review...?
Helpful 0
Not Helpful 0
Fixed the cracked screen on my iPhone 5s within an hour. No hassle and friendly service. Can't ask for much more than that. Nice waiting area with comfortable couches and chairs, kudos!
Did you find this review...?
Helpful 0
Not Helpful 0
They replaced the charging port on my phone, but I had to return the following day because another issue appeared in response to the work done. They apologized and fixed the problem at no cost. Excellent customer service! I highly recommend their services.
Did you find this review...?
Helpful 0
Not Helpful 0
I definitely recommend this place to anyone who want their phone fix and save my sister told me about this place and they really fix my phone charger piece and am satisfied thank you guys from France
Did you find this review...?
Helpful 0
Not Helpful 0
They were quick and professional. Price was good. They did an excellent job repairing the phone and it was done quickly. I was given a discount on a phone case though there was not a great selection, that was my only gripe. I was also given a tempered glass screen at a huge discount.
I had my cellphone (same exact one, unfortunately) fixed by another Smartphone repair in the mall. Same problem, cracked LCD screen. They not only took twice as long but they reapplied the screen at an angle and light was shooting out from a crack between the face of the phone and the side wall. I went back and they just offered me a case at a discount to cover it up. It also costed $100 more, but this was a few months ago and prices may have changed.
Healix actually cares about the customer, which is really important. The gentleman who applied the tempered glass onto my phone for me spent a good 5 minutes (no exaggeration) cleaning every little spec of dust off of the phone, holding it at angles in the light to spot even the smallest impurities.
Behind the case, you could never tell there was a tempered glass as they truly took their time to really - and I mean REALLY - clean the surface of the phone before applying the glass. I don't see a single spec of dust and if it were not for the tiny little opening where the glass extends past the case, you 100% could never tell it was there. My wife has a phone with the same tempered glass, applied by a service provider's agent (won't name as I'm not trying to bash the company), and I must say it looks terrible. Her phone and mine are a night and day difference. She's made many remarks of how nicely it was applied to my phone.
The glass was also applied very carefully and slowly so as to sit perfectly over the home button and up the sides of the phone. Being OCD over having the glass aligned perfectly with the phone, I have to admit this was very much appreciated. And again, comparing with the phone company tech who just sort of plopped it on to my wife's phone half-fast, it's so much better when it's done right.
I 100% recommend these guys. I will go back for sure if I ever have the misfortune of damaging my phone.
Did you find this review...?
Helpful 0
Not Helpful 0
|
|
Similar placesin Staten Island
|