Harbor Freight Tools

I bought a power tool with accessories, took it home, opened the box, and parts were missing. Further inspection revealed the tool was VERY used and worn, and had paint and some sort of putty on the tool and power cord. I live a long way from the store, so decided I'll clean it up and keep it. Then I thought, maybe I should plug it in and see that it works. No, it's dead. Unfortunately I lost my receipt, so I'm screwed. But if I had my receipt, and returned it, it would be back on the shelf and someone else would get stuck with it. They know that sooner or later someone will buy it and lose their receipt. And everyone who has a receipt, they collect a "restocking fee" from. Avoid these shysters. They really don't want your business anyway.

Very nice and helpful

be careful what you buy. if its a general item it should be fine. but lower quality on cheapy deals

Pathetic customer service. They girl in billing section was talking to someone over the phone (cell phone, so I guess it is a personal call) and made me wait for atleast 10 mins. The coupons they issue are another set of useless stuff and you can never find those items in the shop - though there are similar items the model numbers don't match. If someone wants to learn how NOT to treat a customer then you should visit this place.

Bought a compressor here and it was total garbage...I changed my mind on it went back to return it (still in box un-opened)and the manager had a dirty attitude towards me I felt kind of obligated to keep the the compressor because he kept insisting after going back and forth I was charged a restocking fee for no reason the box remaimed untouched ....