Guiseppe's Island Pizza

I liked the food good guys

WORST customer service EVER!!!! RUDE beyond RUDE!! This joint doesn't deserve any customers. I never received my food (called and cancelled order) but yet my card was charged. Three days later and I'm still trying to resolve this issue.

I would have give. Negative stars if possible. An Italiano cheeseburger in their eyes was slapping fries and American cheese on some horrible steak um meat. No mozz. No sauce. And it was on a long roll. No attempt to better my order and delivery person seemed ungrateful for his tip. This place is horrible. Wasn't even a burger won't even stop to use their bathroom in the future.

The worst!!! While staying at a local hotel, I called to place an order. When the person taking my order hung up before I had even finished ordering or payed over the phone, I should have known to just cancel my order then, but instead made the mistake of calling back and giving my credit card info. After waiting 45 minutes, my order was delivered and multiple things were completely incorrect. When I called the place back, I was put on hold multiple times, spoke to 3 different people, and was told that I must have ordered incorrectly. I was then told that if I didn't want the order, I could give it back to the driver. When I asked if the correct order would be sent out I was told I would have to pay for it. When I asked if the food could just be picked up and a refund processed, I was put on hold while they checked. They begrudgingly consented, but I'm not holding my breath. I wouldn't be surprised if the majority of their profit comes from overcharging out-of-towners who won't be around long enough to argue.

I experienced extremely RUDE and UNPROFESSIONAL service with Giuseppe's. I ordered food by delivery from Guiseppe's and after waiting over an hour for my food was given food that was not what I had ordered. When I told the delivery man it was the wrong order, he was absolutely dumbfounded and insisted it was the right order when clearly my receipt said different. I'm not sure how one could mistake spaghetti and meatballs plus the chicken ceasar wrap I ordered with some sort of alfredo.

Since the delivery man was unhelpful, I called the restaurant to explain to them the situation. I was put on hold for 6 minutes the first time. When I hung up and called again, I was put on hold for a second time and then finally hung up on. After the third time calling, I was just hung up on immediately. This all after my credit card was charged. Luckily, I complained to Grub Hub and they sent a refund for my order.

Please don't spend your money here if you value folks who treat customers well.