Grand Bicycle Center

Decent little bike shop, but they are limited to the services they can provide. They have a couple high school kids working in the back turning wrenches, but that's about it.

Subpar but quick, inexpensive service.
You just have to pay attention to details and make sure that work is complete and correct. If you are not knowledgeable about the work, you may not know what to look for. For example, needed an overhaul but later noticed that the chain was not de-greased and lubed. Also was given a woman's saddle instead of men's. Returned the following day to ask for replacement saddle and was told that store policy is no returns but exchanges or credit instead. After discussing it with Chris, he found a few men's road saddles. One was used. Agreed on a fairly new men's seat. Was interrogated about it not being a woman's saddle. Specialized has different symbols for men's and women's equipment which store employees were not knowledgeable about. Was also interrogated about how much riding I had done since I picked it up to get the chain dirty (impossible to do from one day to the next!). In the end, got the saddle replaced and chain lubed but not de-greased.
This local bike store seems to be good for basic service and repair, anything more seems to be above their skills and abilities as another reviewer mentioned when searching for a road bike. Cheap service and unfriendly staff lacking experience and knowledge, will not likely return. Local bike stores in Astoria, such as Bicycle Repairman, or Manhattan, like Zen Bikes, are pricier but more skilled and have better customer service.

These Guys put the bike into biking. A well oiled repair shop and a nice array of bicycles. Glad to be a proud customer.

Great service. I have a bike shop closer to me, but I always use Grand Bicycle. They are the fastest, most courteous and have the most expert service of any bike shop I've ever been to--and after biking 15 years in NYC, I've been to a lot! They just fixed my front wheel NO CHARGE, even though it's been MONTHS since my last overhaul. These guys are AWESOME.

Dean the owner is very nice and cool, but if you're looking for a road bike, please go somewhere else. If you need to get fitted for a bike, they got no experience at all. I wasted a lot money buying a high end road bike which Dean said it fitted me but it was too big. I went to a couple of professional fitters at high end bike shops and all of them said the bike is way too big. I was very unhappy at the situation and just never gone back to Grand Bicycles.