Giannone Wine & Liquor Co

Great selection. Knowledgeable staff. My go to.

The beer selection is good and the staff will order anything they don't have in stock. The staff is knowledgeable when assisting with wine selections, and the bourbon selection rotates regularly.

Please explain to me how a new customer can go online to your website and purchase wine that is not in stock?

I took the time out of my day to drive from my home in Monmouth County to your store in West New York to pick up just two bottles of the 2011 Dow Port only to discover by an individual at spoke barely 2 words of English that the product was not in stock and was sold out 24 hours prior?

Forgetting about the frustration of making the trip, your salesperson, or rather your clerk, further insulted me by telling me that I needed to contact American Express to cancel my order??

Exactly what kind of a "customer friendly" business are you running?

I have ordered wine from this store and have received nothing but the best service. Since I order wine online, I appreciate the ability to get the free shipping when the order is above 750.
Keep up the good work, great selection of wines.

Very friendly, knowledgeable staff, great beer and wine selection.