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Reviews to GameStop
Great customer service ill drive and hour just to go there
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Sales rep in store is misleading. Big guy who's basically been there for years and may have done this for his own reasons, but I went in there and attempted to sell back my 5 and 4S iPhones and he basically told me GameStop doesn't take back any older phones any longer and all they buy back are 6's (even though the phones I had with me are clearly represented in the corporate website). He flatly denied my trade in and I didn't really make a huge deal of it but I thought it was weird. I contacted the GameStop on route 22 in Union and they took the phones with no problem. Both devices were mint with clean ESNs so I'm not sure what the problem was, maybe it was that I was black with tattoos but in all seriousness I was a little offended by his poor customer service. Not sure what the corporate policies are but the wants and needs of one individual should never overshadow what the actual company would like to do. Anyway call first before headin over to this location because the corporate website is wrong when it comes to this store apparently.
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GameStop is by far the best place to buy video games. I go there regularly to catch up on the latest games or to buy some new PS3 accessories and the people there are great. They tell me everything, even when it's completely dumb, and they don't show any signs of care. They are nice to their customers and all the games are great.
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A Google User
Reviewed November 10, 2011 02:29
- Excellent #19798
Game stop is the best place to by games.
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A Google User
Reviewed December 9, 2009 21:41
- Terrible #19797
Today i went to Gamestop around 1.00 pm, It was quite. I went there and ask some questions about ps3 demo, the guy says they dont do demo. Then i ask about connecting speakers and TV, He said he dont know, i ask about connecting External HDD, He dont know that either. I actually went there to buy PS3, If he showed me little like how to use PS3...etc, i would have bought it PS3. The guy there was rude also. It was look like he dont have interest to sale the products. I ask him 3-4 basic questions about PS3, he everytime told me like he dont know. This store is sucks!!
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