I have change my rating from 1 start due to my poor experince by a previous manager named patrick to 4 stars due to new management & outstanding customer service by a Ms.Maria. After almost 8 months, I set foot in here agian & she was very helpful, made me feel secure about purchasing a used controller. She also explained very clearly about the benifits of the poweruprewards program, thanks to her I decided to renew my subscription after 2 months it expired. I will definitely be doing buisness here once agian thanks to her!
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