Forum Fitness Club

Do not join this gym if you are going to have any unforeseeable life event that requires you to cancel. They are completely two-faced! Call you every other day to get you to join, but if you need to cancel it's like they went out of business. I called every day for a week and NEVER received a phone call back. I have to go there and stalk them to get them to talk to me! I had to cancel my personal training because I changed jobs and was making significantly less, they wouldn't let me cancel even though the contract says nothing about not being able to cancel after the 3 day period. Apparently you can't have a major life event where now your struggling to make rent but also they want their money. I was forced to move out of my apartment and stay with a friend so that I could pay my bill. I started this process in October 2015, I still have no been able to cancel. That's 5 months!!!!!!! When I was starting this process, one of the staff members, Margaret Bayse, berated me on the phone. Telling me to "put my big girl pants on and be an adult" Part of being responsible is knowing when not to go into debt, which this place will do. I've even had employees tell me that all they care about is money, and wouldn't get paid. If your employees are saying this, there's something wrong. The only reason they've been in business this long is because they don't allow you to leave; even if you lose your job or have major surgery.

I would NEVER recommend this gym nor will I return. They should be reported to the Better Business Bureau and also mandate everyone to take a seminar on customer service. I've never been spoken to that way, and I would be fired if I ever spoke to a client/paying customer that way. It was appalling. I also noticed the owner only replies to positive reviews on here. Not surprising.

1- Fitness classes : unprofessional trainers , poor quality of tools , unclean one studio .
2-Personl Trainers : nothing new , just wanted your money .
3- Price : very high according to what the gym has.
4- Payment : One of the places that ruin your credit card.
5- Sales People: Never tell you anything .
6- Contract : I didn't even have a copy of it , they hide it once you sign it.
7- Management and customer service team : very very rude people .
8- (Zero risk 100% money back gurantee ):is a total lie as every thing and your money is all what they care about .

It's the best gym in town.. It is very well equipped, the staff members are friendly and helpful. it offers a lot more than other gyms. Basketball, cross fit area, tires, basketball. Check it out.

I liked the gym, what doesn't make sense to me though is, it is open 24 hours on the weekdays but closes early on the weekends? It would make more sense to be open 24 hours on the weekends, people are off work!

The Forum Fitness Club provides its members with an array of opportunities to meet their fitness goals. New equipment continues to come in making it fairly simple for members to mix their work outs up and maximize their gains. The staff at the Forum is really friendly and always willing to assist and provide advice. I personally have taken full advantage of everything the club has to offer from the 300lb tire to the basketball court and classes.