Flowers By Lili

I have never posted a bad review for a business before but my experience with the owner of this business was so disturbing that I had to comment. My order was for my first grandchild. I asked for white roses with some blue, for a baby boy. They called back because they lost the card and I had to recreate the message. When the flowers arrived I was so disappointed in the quality and lack of design. The flowers were also topped off with happy birthday balloons.
That was the best part of my experience with this business. When I called to express my disappointment, I was screamed at by the owner without her letting me even speak. A few of her words to me: " I am a single mother of three kids and have no f---'n money. You just had a grandchild ... Shame on you ... This bad karma is going to come back to you and on your grandchild." There was much more of this followed by a long and ranting text message. Needless to say there is a real problem with anyone treating a customer this way.
While I can empathize with her financial struggles, as a single mom of three children myself, I can not accept how this was handled.
I am certain this woman will post an unprofessional response to this review to excuse away her awful behavior. Most definitely the worst business transaction I have ever encountered.

Professional, Efficient, Fast.

It's always a little nerve-wracking finding a business online and trusting you'll get a great product and great service, but this is exactly what I received from Flowers By Lili. Beautiful flowers, professional customer service, and fast delivery.

Lili was very helpful! She took my order last minute and personally delivered the flowers. Definitely a 5 star florist.

I was contacting local Englewood florists and finally ended up choosing Flowers by Lili with no regret. Customer service was excellent and the arrangement was wonderful. I'm glad I chose Flowers by Lili and I will definitely order from her again in the future.

I called on a Sunday afternoon to see if I could stop by to pick up 2 bouquets of flowers and Lili offered to deliver them to me because they were out working an event that day ... and within one hour I had the two most gorgeous and perfect bouquets of fresh and colorful flowers I have ever seen delivered to my door ... I am continuously amazed by the quality and service delivered by Flowers by Lili along with fair and reasonable prices ... if everyone I deal with operated at this level of service and professionalism, I would be a very happy guy ... my sincere thanks to Lili and her staff for consistently delivering amazing flowers and getting everything exactly right every time ...