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Flowers By Lili

 
Overall Rating 4.6
Total votes: 43
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Location

Address
1 Grand Ave, Englewood, NJ 07631, United States
GPS coordinates
Latitude: 40.8925043°
Longitude: -73.972939°

Contact Information

Phone number
+1 201-568-3569
Official website
http://flowersbylili.com/
 

Map of the Flowers By Lili in Englewood City

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Reviews to Flowers By Lili

Reviewed February 19, 2016 14:33
Review rating 1
- Terrible #69911
I have never posted a bad review for a business before but my experience with the owner of this business was so disturbing that I had to comment. My order was for my first grandchild. I asked for white roses with some blue, for a baby boy. They called back because they lost the card and I had to recreate the message. When the flowers arrived I was so disappointed in the quality and lack of design. The flowers were also topped off with happy birthday balloons.
That was the best part of my experience with this business. When I called to express my disappointment, I was screamed at by the owner without her letting me even speak. A few of her words to me: " I am a single mother of three kids and have no f---'n money. You just had a grandchild ... Shame on you ... This bad karma is going to come back to you and on your grandchild." There was much more of this followed by a long and ranting text message. Needless to say there is a real problem with anyone treating a customer this way.
While I can empathize with her financial struggles, as a single mom of three children myself, I can not accept how this was handled.
I am certain this woman will post an unprofessional response to this review to excuse away her awful behavior. Most definitely the worst business transaction I have ever encountered.
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Reviewed January 28, 2016 19:38
Review rating 5
- Excellent #69912
Professional, Efficient, Fast.

It's always a little nerve-wracking finding a business online and trusting you'll get a great product and great service, but this is exactly what I received from Flowers By Lili. Beautiful flowers, professional customer service, and fast delivery.
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Reviewed October 29, 2015 17:44
Review rating 5
- Excellent #69914
Lili was very helpful! She took my order last minute and personally delivered the flowers. Definitely a 5 star florist.
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Reviewed July 31, 2015 14:32
Review rating 5
- Excellent #69915
I was contacting local Englewood florists and finally ended up choosing Flowers by Lili with no regret. Customer service was excellent and the arrangement was wonderful. I'm glad I chose Flowers by Lili and I will definitely order from her again in the future.
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Reviewed June 11, 2015 19:16
Review rating 5
- Excellent #69913
I called on a Sunday afternoon to see if I could stop by to pick up 2 bouquets of flowers and Lili offered to deliver them to me because they were out working an event that day ... and within one hour I had the two most gorgeous and perfect bouquets of fresh and colorful flowers I have ever seen delivered to my door ... I am continuously amazed by the quality and service delivered by Flowers by Lili along with fair and reasonable prices ... if everyone I deal with operated at this level of service and professionalism, I would be a very happy guy ... my sincere thanks to Lili and her staff for consistently delivering amazing flowers and getting everything exactly right every time ...
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