Firestone Complete Auto Care

Great fast and great staff

This was my company designated facility. Service is slow and lacking, this place matches generally crappy New York City service level.

Walked in this place told them I got squeaking in my engine so they changed my brakes and rotors got my car back told them they didn't fix the problem then they tell me I have to change all three belts get that done come back 2 Days Later with the same problem manager tells me I need to change my power steering pump I didn't want to spend anymore money brought it to another mechanic a month later just for them to tell me the belt are loose and they only change two and I paid for them to change 3 horrible place wouldn't recommend anybody to go here and the mechanic stole my key lock for my tires!

Devon and Herman are GREAT !! They went above and beyond to help me. I got a blow out on Hylan Blvd. right across the street from Firestone. I ran across the street to the shop. They were just about to close. I spoke to a very nice gentleman by the name of Herman who directed me to another very nice gentleman named Devon. I explained my situation to them. Devon kept the shop open for me while Herman came across the street with me. Herman drove my car back to the shop. These two men went above and beyond to help. I couldn't of thanked them more. They were extremely helpful, professional and very nice. I would definitely recommend this Firestone to people.

Went there today--GREAT customer service. The tire salesman, Anthony, was super friendly right off the bat and introduced me to the crew. Not only was everyone very personable and fun to be around, but Anthony drove all the way to New Jersey to get the tires for my car. I was there for about three hours (which was no problem for me) and once the tires came they were able to put them on and fix my alignment in about 20 mins. Devon kept me company while my tires were being delivered. Great crew there I will remain a dedicated customer at this location.