Ferry Street Optical

I started coming to this eye doctor about a year ago and it has been nothing but pleasant! The cost for an eye exam is significantly lower than most eye doctors in the area. They only have 1 doctor working there and at my previous eye doctor, there was always a different doctor when I would come in for my exams. But what I love the most is that they allow you to order your contacts and then pay for them when you pick them up. At my previous eye doctor, you were not allowed to order your contacts until you paid for them. I don't have ton of money laying around ready to be spent so this is the biggest bonus for me!!!

Excellent service; two Ferry Street locations. Lowest price in NJ for contacts eye exam. My fourth year with this shop!

if this family like group of workers cant please you , chances are that YOU cant be pleased. i think the staff is well informed, and friendly

Do not expect good service or honest pricing! I ordered sunglass lenses for existing frames which had clear lenses. I asked for pricing on thin lenses like I currently had in there. She gave me prices for tinted & polarized. I chose the more expensive Polarized for $200 (single prescription).

When I picked them up I found, the lenses are sticking out of the frames a 1/8 inch. These are thick frames and my other lenses were recessed slightly in them. When I questioned it I was told the prescription was the "least thin" if I wanted them thinner it would be $40-150 additional depending how thin. I asked to just get them adjusted and I would try those.

They couldn't adjust them at that location!! You must go to their other location 0.8mi away! She asked me if I had a car to go to their other location! I didn't. Over the weekend, I was nauseas from them being out of alignment with the new prescription. Monday, I drove to the other location. When I complained, the dr. said "you could've walked, I walk between them". His tone was nasty and he should not assume that I had physical ability & time to walk almost a mile! He did adjust them, and I can see out of them, but really disappointed with the service & the product (being too thick).

Interesting how I wrote a bad review some time ago and now it's gone! Don't waste your time here. "Customer Service" is their last priority!