Rate and write a Review for Express Union Tile Corporation
Reviews to Express Union Tile Corporation
I highly recommend Express Union Tile to everyone including my family and friends. I had my whole house re-done using them and must say it looks great! I keep getting compliments on how gorgeous my bathrooms and kitchen look. They are very reasonable with their prices and have such friendly staff! Everytime I go into this store Ali and Mike always help me in finding that perfect tile. I am so happy I found them and would never use anyone else!! I am very satisfied! If you are looking for great products and quality with friendly customer service at reasonable prices then I suggest you go here!
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I have been to this showroom few times. Though the place isn't a very large in size, but the inventory they do carry is much nicer then you would find in other big retail shops. Service is friendly and special order I placed came on time. I was happy with their service and the quality of tiles and other products I purchased for my bathroom. I would recommend them to others.
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A Google User
Reviewed May 24, 2012 01:44
- Terrible #16052
BUYER BEWARE - DO NOT BUY FROM THIS STORE!!!! We used Union Tile for our bathroom renovation. When we went to look at samples, we pointed out what we were interested in and the guy brought us the wrong tiles. We had him go back for the right ones. Not a big deal. HOWEVER, when my husband went to pick up grout, he showed them the tile we had and said he needed grout to match that tile. Our contractor laid out and grouted the tile while we were at work. The tile was a light beige and they gave us DARK, basically black, grout. It was awful and in no way "matched" the tile my husband pointed out. Our contractor charged us additional money to rip out and redo the tile work in the entire bathroom. When we confronted the owner and asked for half of that additional money as compensation for giving us the wrong product, he took no responsibility for his error and offered no compensation/product or even sympathy/"I'm sorry" to us. I will never use this tile store again. I have also heard from others similar stories about errors they make but refuse to take responsibility for. GO ELSEWHERE. You may save money because they don't charge sales tax, but I'd rather buy from an honest business with good customer service. What you *may* (not always) save cannot ever make up for their lack of customer service. This business cares about your money and nothing else.
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