Euphora Spa & Salon

Horrible!!! Let me explain.. My boyfriend booked a couples massage for our anniversary. He knows how much I love bathhouse/steam rooms/jacuzzi so he picked this place. We waited a long time for our masseuse. They were 45min late for our appointment and the place was empty. They asked us to relax down stairs where the "facilities" are. That was empty which was a plus. The bathroom was Filthy. You have no idea.. Needed to be cleaned maybe a month ago. We tried to use the steam room but it wouldnt turn on. We asked the people upstairs they said "oh sorry it's not working right now". Didnt tell us before.. We'll the sauna isnt turning on either. She comes down and tries to turn it on. It's not even that hot. She said we should come back another time when it's working. Couples massage was really expensive (450 tip) and only came with the massage because the facilities were clearly not working. Also need to mention that the massage was not good at all. I told her were to work on and to put pressue. She didn't do anything I said. So fast forward I just today called to see if their "facilities" are working again (only place local) and I get a girl who clearly should not be working there. She sounds very immature and clueless about customer service. She says we should have said something back then and has an additude. I was being nice! I said we did and you can look in your computer and see when we came because you already have that information. She couldnt say much to that but I really couldnt stand the lack of apperication these people have for their customers so I hung up. I wasn't going to write this review back then but after this, I have to. I believe they should have done something for us at this point because there's no way in hell are we paying $50 a person to use your crappy steam room. There are MUCH better places that I can visit once a week for a $35 all day pass and will...

The owner is a complete racist. Disrespectful to customers and his own staff. I'll never go here again.

This is a great place! Beautiful facility with Jacuzzi, saunas, steam room, pool, etc. I was so intrigued by this place that I even had my birthday party there. They gladly accommodated me and helped me all the way from the scheduling to planning my party. Highly recommended!

Every time I visit this place I left as a new person Euphora is the best Banya in NY, clean and upscale.
If you ever had the chance to visit this oasis in Queens bring your husband or boyfriend is really romantic.

Maybe the only Real High End Salon in Queens, this hair studio It's all about Kerastase and Loreal.
The spa is amazing clean with upscale decoration but I didn't spent time in that area so my high rating in this review is all about for their hair salon and Jorge ( Senior Stylist)