WWARNING ONLY PUT 5 STARS SO PEOPLE COULD READ THIS REVIEW!!!
I normally do not do google reviews but people NEED TO KNOW
This was BY FAR THE WORST place to buy a vehicle from ! I purchased a hundyai Santafa 03 on Saturday feb 13, 2016 the day I drove it off the lot the check engine light comes on I bring it back the the rude wife GIGI has all the wrong answers and makes a smart remark "o well what did you do to the vehicle " and I haven't even drive it a hour ! She has poor customer service skills she speaks as if you are stupid ! 2 ) so I come back that Monday to get the car fixed (me paying for the part and them fixing it) which is wrong being that the car check engine light was reset ! Now the follow Wednesday my car wouldn't start ! Now that following Thursday February 18 2016 the Check engine light comes on AGAIN for the second time and I haven't even had the car for a WEEK so I take it to a real shop and it is SEVERAL things wrong the alternated belt has been slight the oil HAS NOT BEEN CHANGED when I was told that the oil has been changed and it has a EVAP leak which to be fixed will be 535 to get fixed on top of the 72 $ I paid for the previous part plus what I paid for the car which I was told I was getting a deal on because they took money off which I don't see how because I'm putting it right back in the car ! All they can say is it's a USED vehicle which means nothing if coming from a car dealership! The oil should have at least been changed. The wind shield wiper could have AT LEAST BEEN new I had to buy those as well ! They are just about money and getting cars off the lot ! When I looked at the car I seen minor things such as mirror scratches ! When a car is sold as is it AT LEAST HAS TO PASS NJ INSPECTION AND THIS VEHICLE WILL NOT DUE TO THE MONEY HUNGEY HIPPOS AT E T auto sales ! I don't not recommend anyone to purchase a vehicle from them ! If they would have been more HONEST I would have been a little happier because I would have know what I was getting myself into ! What I would have had to get fixed but I have not had the car for 30 days and already spent 600 $ on car parts and repairs ! Buy at your own risk !
O and to make it even better when i called to speak to the owner GIGI LIES AND SAYS HE NOT AT THE SHOP BUT WHEN I START ASKING HER HOW LONG SHES BEEN WORKING ON CARS THEN HER HUSBAND GETS ON THE PHONE ! See how they lie ! When I brought my car I wasnt coming to speak with Gigi because she wasn't the one I was coming to speak with and instead of me and my mother going in to sit down and speak she had us stand outside in the freezing cold while snowing because she didn't want anyone else to know what scam they had going on! See what I mean about CUSTOMER SERVICE so now being that I have been lied to I will handle this the legal way !
Responses to dealer
The car was looked at by someone who worked at your dealer ! 2nd the car wasn't worth 4000 + dollars when the paint on the car was painted over poorly the inside plastic was hanging and the windshield wipers were old let's mention the rust. When a vehicle is sold AS-IS THE CUSTOMER IS SUPPOSED TO BE AWARE OF THE PROBLEMS BEFORE THE VEHICLE IS PURCHASED ALSO LETS MENTION THE OIL I WAS TOLD THE OIL WAS CHANGED WHEN YOU LIED AND IT WASNT! After the part was fixed the check engine light came on a 2 days laters it was a leak and the belt was CUT ! So just because you took money off the vehicle DOES NOT MEAN YOU LOST OUT I LOST OUT BECAUSE I COULD HAVE WENT SOMEWHERE ELSE AND PURCHASED A USED VEHICLE WITH NO PROBLEMS! You didn't take 1500 off because I paid 3650 the vehicle was a little over 4000 even the people at Goodyear auto said the samething ! You take advantage when you think you have the chance ! And FYI I could afford to pay the regular price but I knew something smelled fishy and I didn't come back the NEXT DAY I CAME BACK THE SAMEDAY NOT EVEN 5 minutes later and you WIFE HAS THE NERVE TO ASK WHAT DID I DO ? What kind of customer service is that? Like I said your weren't not upfront about the problems such as the oil being changed.
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