Enterprise Rent-A-Car

Everything was fantastic ,except I couldn't find the gas cap release :)

Wednesday 12/2/15 I had the displeasure of going to this location and I was not only disheartened, but sadly I think I am doing them a service by giving them one star! The staff was not professional at all and interestingly it looked more like a romper room than a business. I know New York is going through a “hipster renaissance”, so to speak, but they were just way too lax and inattentive for me. What’s more you could even see the surprises on their faces when they watched the Manager unfairly treat me. It was the weirdest experience I ever had and it was clearly because he, his staff, and I knew he wasn’t being honest when he said he had no room for my drop-off. Btw, I took photos of the empty spots in the parking lot as I left, which I won’t post unless requested. In addition, I find there is no camaraderie between the other Enterprise locations within the Brooklyn area, like I see in Queens (Middle Village my fav!) and Upstate, NY (Brewster my fav! & Albany just to name a few) have. This location needs serious re-training!!!! In the meanwhile, I plan to avoid this location like the "plague".

I have got great customer servicr here but this time around they dropped the ball, had reservations and they said they were out of cars, they said they'll have more cars afternoon but never got a call back as promised. Basically they ruined my Sunday outing plans.

I went to Enterprise on McGuinnes Blvd, because I needed a car to go to a funeral
Everyone was very sweet and helpful. The booking was done very quickly, they
picked me up at my home, which is greatly appreciated as I don't live near by and
they also took me home.
I am very grateful that they are open on Saturdays and Sundays as I only
needed the car for one day.
Enterprise is my go to place whenever I need a vehicle

Rented a car here and once I left realized there was an alignment problem. I brought the car back and the staff was great with switching me to a new car. Would definitely rent from here again!