Enterprise Rent-A-Car

This was my first time renting from ENTERPRISE - I had to call the office 2 days prior to my pickup and spoke to Josh - who was extremely patient and helpful with my numerous questions - and when I arrived 2 days later to pickup my car -he remembered our conversation and had already made the requested changes etc - Upon returning the rental car this morning 9/6 - the entire office staff was quite pleasant, professional (and might I add a very well groomed, handsome group of gentlemen ) however beyond that each person was friendly ,and I was impressed. They greeted each customer indivually and they have quite a few repeat renters that they quickly acknowleged- I was impressed - I will rent here from now on - thank you to this staff and location!

They were short handed the day I picked up the car, and it took 1 1/2 hrs to work through the line before I was sitting in the car. In addition, they said at checkout that mileage was limited to 150 miles per day though my confirmed reservation (made thru Orbitz) stated unlimited mileage. The mileage issue was not a problem because we drove less than that over the 4 days we had the vehicle. All the employees were pleasant and professional, but they sure could have used some help.