My goodness, could Enterprise Car Share be any more of a ripoff?
My total charge was supposed to be $20 for a two and a half hour rental. I ended up picking up the car a little late, and returning the car 20 minutes late. So what did they do? They charged me an extra half hour (which is fine by me) as well as a $50 late fee. FOR 20 MINUTES! Add the 20% sales tax that they charge and you went from an estimated bill of $20 to a final bill of $85 for a two and a half hour rental. I could have gone to Budget or Avis and rented a car for two whole days for less than $85.
On top of that, when I called to close my account, after explaining to her why I wanted to close my account, the customer service rep, Cathy, actually hung up on me. No confirmation of account closing, no "have a nice day, sir", just click.
And they want to charge me $40 a year for this? Get outta here...
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