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Reviews to Edison ParkFast
Nobody was there when I went to pick up my car and I ended up having to come back to the city get my key. They never left the key in the car. Only reason I was able to drive off was because of the spare my wife had. Text them to have the car in the front and no car was present.
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Went to this garage because they advertised $22 for all day parking. When I went to pay they charged me an extra $20 saying my suv was oversized. It is a Honda Pilot. They don't tell you it's an extra $20 for suvs until you pay and they show you a sheet of about 30 plus suvs they consider oversized. I felt ripped off and they didn't care.
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Worst customer service. I parked the car and the person taking care started scolding. When i am back for taking the car, my car had dirt all over the place and i asked about it. He said excuse me "did i do this" and started behaving very bad.. Very worst attitude, no concern for customer satisfaction.. Will never visit this place again..
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Great experience! Desk and manager were both very helpful and friendly!
Went on Dec. 5th, arrived around 2 and and left around 11! Didn't take long to get in or out! Would definitely recommend for day parking! We purchased parking a head of time for the same business but not this specific garage. The specific garage was full and this place accepted our voucher and gave us no problem at all!
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In terms of monthly parking inquiry handling, they probably don't deserve a star. They ask for credit card #, but don't answer to basic question such as "what is your name?" Not only that, the whole conversation is dictated by his series of questions. I felt more threatened than comfortable. Glad I did not sign up with them.
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