Edible Arrangements

I HAVE NEVER ORDERED ANYTHING FROM YOU. I WAS JUST LOOKING AT YOUR WEBSITE, THINKING OF SENDING MY FATHER IN LAW SOMETHING FOR HIS BIRTHDAY IN YONKERS. WELL, LET ME TELL YOU SOMETHING, I MAKE THESE ARRANGEMENTS ALL OF THE TIME. YOUR PRICES ARE RIDICULOUS. GOOD LUCK WITH YOUR BUSINESS. YOU ARE ROBBING PEOPLE. I SAW AN ARRANGEMENT ON YOUR WEBSITE FOR 399.00 DOLLARS. ARE YOU OUT OF YOUR MIND. THAT COSTS ABOUT 50 TO BUY AND YOU ARE CHARGING THAT. I COULD SEE CHARGING 100.00 BECAUSE OF YOUR TIME, BUT C'MON THAT IS RIDICULOUS. YOU LOST MY BUSINESS, THAT'S BECAUSE I MAKE THEM FOR MY FAMILY HOLIDAYS, AND I KNOW HOW MUCH THEY COST.

LIARS

Have been calling all day mother's day. No response. Its just a constant forwarding from machine to machine, with no actual person to help. My order of chocolate strawberries is being made for the past 5 hours, according to the online status checker. (really???) Poor service, too slow. Do not recommend.

In effort to show our appreciation for being very grateful to our doctor + his staff, we thought Edible Arrangements would be a thoughtful gesture. I phoned- spending close to double of what I intended to make it extra nice- special requesting that they deliver by a certain time as DR + staff would be leaving that office. It seems when my daughter was there for her appt, she didn't see it, and staff didn't acknowledge receiving it- so I called. Woman alluded it had been delivered- when I asked as to my daughter didn't see it, or they didn't thank her, she had me hold. Comes back to say she was 'sorry'- she would have led me to believe it was delivered had my daughter not been there- What is wrong with people that they do not go the extra mile? I offered to pay extra to have it delivered on time. Where is the integrity? Where is the Customer service? In a day where we should be working to keep every customer, why do folks not care to follow-thru anymore? I am so disappointed. I would not recommend this store as in an industry where timing can be everything, they failed.

Made two orders for pickup on May 8, 2010. for pickup by 3:30. Arrived @ 3:45p and order was not even processed. I was only able to receive one of my orders and that was after 45mins waiting. The next day, Mother's Day, came back for my second order and was made to wait another 40 mins. There was a line of people waiting to pick up their orders that went out the door. Customers were made to wait in 50 degree weather. No apology and attempt at trying to make the situation better. The owner was rude to her customers. It was just an overall horrible experience, I wouldn't recommend the Yonkers branch on McLean Ave to my worst enemy.