If you ever want to see your clothes again, do NOT go here! Or, don't drop your clothes off for the wash and fold service. I'm new to the area so I thought I would give this place a try. I dropped off a big bag of laundry with mostly towels, tank tops and basic things, plus two full length sundresses (that were both machine washable). When I was unpacking my finished laundry at home, I realized my one sundress was not there. This was a brand new Victoria's Secret sundress that I only wore once. After going back to the store, they looked for my dress but I was told it was not there. I was even told by the woman who did my laundry that the dress was never in the bag. I'm a nurse and extremely meticulous and detail oriented and I know for sure that the dress was there. Clearly it was either lost or stolen but no one wants to own up to that. Finally they had their manager call me and I even emailed him a picture of the dress off the internet. He assured me he would look through the security tapes and he would call me back. This was about four weeks ago and he NEVER bothered to call me back. I will never go here again and I would advise anyone else to do the same.
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