Please be FOREWARNED about doing business with Dream Kitchen. DON’T!!!!!
Dream Kitchen will not honor their advertisement, nor their contract, so you sign with them at your own risk. They are very rude and condescending. They promise you a certain time to complete the job, when they come in late and leave early. They may not finish the job all. Their work is horrible and they don’t listen to you as the customer. They do what they want. I thought customers suppose to have some say, not with these guys. They are always right. For me Dream Kitchen was more like a Nightmare!!!!! If you are truly looking for a great professional contractor, PLEASE, PLEASE, PLEASE DON’T’ HIRE DREAM KITCHEN, YOU WILL REGRET IT!!!!!!!!
TRUST ME I KNOW FROM EXPERIENCE!!!!!
I took these guys to court and mistakenly settled with them for far less. I thought they would honor the agreement when of course they didn’t. They were supposed to come out to touch up my cabinets within two weeks according to the contract and they did not. They gave me their little money and warranty, but the catch with their warranty is you have to go through them. Now you know I never received the warranty before, so the agreement was for them to give me a copy, but I still have to call Dream Kitchen to put in a claim. Why???? I tried before and they never responded. Well, they did finally put a call through but well after the two weeks on the contract and the warranty people did come eventually, try a month and half later. I realized then that my mistake was settling with these guys. I should have taken them to court and never settled. They lied in court and the judge fell for it. He only wanted to discuss the mediation contract, not the prior complaint we had about all the other issues. He didn’t even want to hear from me how they defaulted on the mediation by not touching up my cabinets according to the contract, But of course they lied. When I say they will walk off the job, please believe me. They will. They will not honor the appliances they advertise, and they will place your cabinets on top of baseboard heaters. Not good at all. Even their warranty guy said it was wrong and stated how it will cause continuous problems with my cabinets. I now have to get someone to remove the baseboard. They also placed my microwave so low that the door broke. PC Richards came out and fixed it but only because I still had a warranty on it. The guy from PC Richards said the problem was because of the microwave installation. Even the warranty guy and many other contractors that came in concluded how it was too low. These guys aren’t professionals and you need to take heed. I am not a vicious person, but I truly feel had I known what I do now, I would have never done business with these guys. DON’T SAY I DIDN’T WARN YOU!!!!!!
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