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Reviews to Dollar Rent a Car
The car ran good without any problem. The salesman said I have to bring a receipt within 10 miles of the airport showing the gas tank was filled else they will charge $ 10 per gallon. Selling road hazard and collision insurance along with pre-paying for full tank of gas was aggressively marketed and pushed upon. Wasn't communicated in the most polite manner. Dollar Rent a Car won't be of my first choice going forward.
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Worst service ever. Car broke down twice. On the second time they brought me a car but took them 3 hrs to get to me. Without any compensation!! When I returned the car there computers where down and they could not provide me a receipt. Left my sunglasses in the car. I called them to have them send them back to me and they explained nothing was in the car. The next day I am double charged with extra fees that I specifically did not ask for. I called to get it resolved they said "Call your bank". Thanks for the customer service
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It wasnt the best compact car ever, but everything worked fine. The staff was not pushy when we declined the extra insurance and fill up options.
all in all: the price is what sold us and we will use them again.
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No explanation whatsoever of the extra 200 USD charged onto my credit card a few days after I returned my car. Tried to reach out by email several times for some explanation...but answers never came back!! This is OUTRAGEOUS!!
I wonder what their customer service is open for? Looks like they have it as a policy to ignore inquiring customers!!
Do use this rentacar company if you want to get ripped off by getting charged with extra hundreds of bucks without any explananation whatsoever.
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Had a great experience. Rented a mid size SUV and the first vehicle didn't fit my kids car seats or stroller, but they had another mid size SUV with a little more space and bigger trunk that worked perfect. Yes to get the rental their was a long line, but they were busy and it moved pretty quickly. The representative was great and helpful. Didn't try to sell me on any extras. The vehicle was in great condition and drop off was easy and fast and the total was exactly what I was told I was going to pay. Will definitely use dollar for our next rental again.
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