Diversified Business Services Inc

So, I went to get my taxes done at Diversified Business Services. I've been here before about a decade ago, and my family has used this place for many years. I call to make an appointment for myself and my significant other. I'm told - there are only openings on Thursday. I take the appointment. My significant other also calls to make an appointment and is told there are no appointments until the 18th, but definitely not this Friday . I sit waiting to be seen and the receptionist is telling, whoever the is on the phone, there are tons of opening especially on this Friday. Already, I am irritated. When she got off the phone, I brought up how I called and asked and she said well they asked for sue. this is not a doctors office. If you say you have no appointments, you have no appointments. I never asked to see the creature in the back. I asked to have an appointment. I go into the back to some dude who looks like sunlight has abated him for centuries doesn't even crack a smile. Now before I continue- when I called to make my appointment I asked a few questions: 1) as a person filing as self employed, while a child, receiving Medicaid (to which I was asked "Obama care?") what do I need to bring in? I was told the tax forms (1099 and what was mailed to me) and that's all. 2) how much will this be - to which I was told "I don't know" I asked what's the maximum amount I was told 100. I sit down with the frog golem and confirm the price of 100$ as I have brought not a penny more with me. He said no it's more for 1099 self employment and asked if I told the women that's what I was filing when I called. My face twisted. Either way, he continues to input some stuff. He asked if I was single and then started to put other information in. I said I have a child. He never thought to ask- how do you not even ask the basic questions? Then he asks for my son social. I said I don't have it. Because why would I have it? I wasn't told to bring social security numbers. He says he can't do my taxes without it and proceeds to look at me with a vile stare - because that's so effective at causing numbers to appear at random. He was acting like I just didn't want to tell him. So apparently my taxes couldn't be filed. I left the office to then have a chat with ditsy dumb dumb in the front who told me well you're getting your taxes done why wouldn't you know. I said I asked because I didn't know, it may be common sense but it wasn't to me that's why I asked and you, being the unprofessional you are, decided not to tell me. This place has gone downhill. So much since the last time I was there and I don't recommend anyone frequent this establishment.