Dermatology Associates: Lederman Josiane MD

I had called to make an appointment for my 2.5 year old. I specifically asked if the dr can assist because he has warts on his feet. Yes, she can take care of that. After waiting for an hour and a half to see her, first an assistant came and told me about a cream to use that they make worth $45. Then she left. Another girl came in and just started talking. I introduced myself to prompt her to do the same. She just gave me a first name. Upon asking who she was did she tell me she was the pa. Again, tried to sell their cream. I asked to see the doctor. After all, my $40 copy and whatever else they will bill my insurance should at least get me to see the doctor. She finally comes in and asks what we have. Doesn't even look at my son's foot and tells me about the cream. When I asked her what causes this, she said I could look online. Then why am I even here to see you I said. Plus she goes on to say that medicines sometimes work and sometimes don't. So the product she had been trying to sell could be useless. Then she just left. Clearly this office is just about money. Didn't ask names, how long this has been happening. Additionally, while waiting to be seen, I could hear a woman next door trying to sell another product to a patient for an extra $180 so she could "save" money. All about money. She certainly does not embody the medical oath and patient care the last thing on her mind.

You spend most of your time in the waiting room but it's worth it. I have mild acne, rosacea, and hair loss (pretty annoying for someone who's only 23) and her staff does anything they can do to help. They are absolutely fantastic at helping me find alternative treatments due to the fact that I'm a bit low on money lately.

20 yrs. ago, Dr. Lederman looked at this black growth on my ear (I had a lot of skin cancer from having lived in Florida for 35 years when I was younger) and told me it wasn't cancer; it was a Seborrheic Keratosis. She also told me there was nothing she could do re: removing it, that it would get infected and keep coming back. (I kept my hair long to cover my ears, because my 8th grade students were merciless: "Mr. Carroll, do you have a fungus growing on your ear?" etc.) 10 years later I found another dermatologist who removed it for me. (He told me that my insurance wouldn't cover it because it was cosmetic surgery not a cancer removing surgery. He was nice enough to write it up as a biopsy so I was covered.) And yes, after removed, it did become infected. I had to use an antibiotic for 2 weeks. It's been 10 years and it hasn't come back and has never been infected again.. I'm not angry that Dr. Lederman didn't offer me the same apparently illegal solution, I just think that she could have told me the truth; i.e., she could do it but I'd have to pay for it. She seemed more concerned with way too many patients overbooked into the same hour for maximum profit than with my problem.

Staff is horrible and unhelpful. I waited in the waiting are for one hour and a half for my first visit. Second visit I waited over an hour again for the PA to tell me that she doesn't know what to do to help me. I missed a visit I called to reschedule they wouldn't let me reschedule said I owe 25 dollars for missing a visit. No customer service accommodation for apologizing for a miss schedule and calling to reschedule for a better time they just want the 25 dollars. The front desk was not helpful at all.

Dr. Lederman is an amazing Dermatologist. She has helped me with my acne.
She took the time to ask questions about my issues and concerns. She made the correct diagnosis on the first visit and got it right. My skin has been great ever since. She is so nice and makes you feel like she is really there to help. The staff is amazing and has great customer service skills. My skin now is flawless, I get compliments on it all the time, and most of all I am way more happier and confident in my skin.

Dr. Lederman is great, she is very patient and very confident in her knowledge. She truly knows her profession.

If I need anything else related to skin care in the future, Dr. Lederman will be my first choice. I will let all my friends and family members know about the great treatment that I received from Dr. Lederman's office.