Danny's Cycles - Hell's Kitchen

The two guys in the store helped me to order a Bontrager Velocit helmet(Trek factory racing)!
I really recommend them because they were so kind and helpful!
Thanks again
Hans from Sweden

Went in to Danny's today to have cleats put on my cycling shoes and the manager couldn't have been any nicer! He called my gym (Equinox) to find out what pedals they use for indoor cycling so that he can match cleats and installed them for me. He was so nice and went out of his way - totally didn't need to! Thank you, Danny's! You're my go-to bike shop!!!

Great bike shop. staff helpful. Little pricy.

I have a 29er MTB. When I got a flat one day, I decided to upgrade my tires to Schwalbe Big Apples (in lieu of just fixing the flat). $120 and an hour later, i was on my way home. 2 days later I'm looking at my bike and realize that something's not quite right. I then realized that my rear disc brake rotor had been replaced. I didn't do it. The only people who touched my bike in over a year had been me and this shop. (Not only was i sure i hadn't done the swap, i don't possess the mechanical skill or tools to torque and true a disc rotor ... but the bike seemed to be stopping ok).

Not sure what to do, I waited until I discovered the next flat (same rear tire, with the new tube; five days later). Upon taking out the tube to see what was up, a piece of hard plastic fell out of the inside of the tire (it was what had flattened the tire).

That's when i decided it was time to try and get at least an explanation for the disc rotor. I took the bike back to the store, where i was, in no uncertain terms, told that I was 'lucky that i got a new rotor for free.' No apology, no 'i'll look into it'' ... nothing. I was made to feel like i was the one in the wrong. Did I mention that I only went into the store to buy a set of new tires ... NOTHING whatsoever to do with the brakes. Yet i was lucky that I didn't get charged for a rotor that i never asked for (much less gave anyone permission to replace).

If you want your bike to have its parts swapped out for lesser components while it's being serviced and then made to feel like a complete idiot for daring to question them ... then this place is for you! The attitude of the people who work in this store for years has been abysmal. I will never again so much as get air in my tires from this place.

Hmmm...not sure what the bad reviews are about. I stopped in recently to check out the bikes and talk about possibilities. I made it clear that I was not buying that day. The guy was very cool, and very knowledgeable. I explained what I was looking to do with the bike, and concerns about locking it on the street, storing at home, etc. He was very helpful,and showed me some options in terms of hanging the bike, as well as how to lock pieces on the bike without having to take a seat and a wheel in to work with me. In fact, his hook suggestion led me to spend $3 on the hook, instead of a much more expensive solution. The bikes are at MSRP, however, since there is a lot of maintenance included (I don't remember if it is 3 years or lifetime), it is definitely worth it, since one tune up at any bike shop will cost at least $75. When I am ready to buy, I am coming back here.