CVS Pharmacy - Photo

The staff here must take lessons about customer service and about drugs. I just needed a medicine with no prescription, and after asking dew people for help. Just one of them was willing to leave the pharmacy and come point on the shelf where the medicine was.

Such a brave woman, to walk all this distance of 15 fit. Customer service in the most important thing for me, and this CVS has some to learn.

buen servicio

On April 30th 2015i wentto tcvs on Main and Huguenot Street in New Rochelle, NY. To have a prescription filled, gave information, then was told they didn't have the medicine, which i need to because of server pain, I was told they didn't have it, didn't know when they were going to get it, she didn't know ask if cvs on North Ave between Huguenot, and main would have it, and if they would call, told me they didn't have the number. I get home found the number called asked if they had this particular medication told me they could not tell me over the phone, because it was narcatic , I am a senior i don't drive so i had to walk to this cvs. only to be told they didn't have it. what kind of Phmarcy
is cvs running third time they did not have a medication i needed. Very bad business, I called another Phmarcy asked if they took my insurance, ask if they had the meds i needed, he checked told me they were out, and when they were coming in. The personally of some of the Phmarcy employers need a little training, no personality. Thank you for thaking the time to read this.

They need to be much more understanding to their continuing customers. Some of the employees are very rude, when they know people just need their medication.

I called to find out if they had adderalls, but the pharmacist was too lazy to check and said I had to come in.