Crunch - Bushwick

This Gym Was so amazing With The Best Customer Service I Have Ever Got To Experience, They really Made Me Feel Welcomed upon Signing Up , The tour Was Very Pleasant & Helpful. More Gyms Should Definitely Follow Their Example

Crunch Bushwick was the most terrible costumer service experience I have ever had. They just make sure they can extort every cent they can from you. First, when I signed up I paid a 50 dollar sign up fee and on the next time I went over they were signing people up for free, of which I was not informed. Finally, when I tried to cancel only 2 months after being a memeber and barely using it, they charged a 40 dollar maintenance fee ex post, which makes absolutely no sense since I was no longer a member. Calling costumer service, they refused to withdraw the charge saying it was a valid charge. Also the person answering the phone barely speaks english, making communication even more difficult.