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Reviews to Crestmont Volkswagen
Very knowledgeable with all features on cars. My time there was nice and went smoothly.
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It was great working with Oscar. He was genuine, efficient, and kind throughout the entire process from when we stepped in to the dealership until we drove off the lot with our new car; same day. We left Crestmont dealership feeling good about our new Jetta and our customer experience with Oscar. Would highly recommend working with him. - Margaret & Fabrice Francois
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I was leasing a 2013 Volkswagen Passat. The car was perfectly fine but I wanted to get out of the lease as I had an extra car. I went to see the Sales Manager Josh Hennion to see if he can work with me to get out of the lease early. I explained the situation to him that I wasn't intending on buying another car and wanted to get out of the lease early. I was disappointed that VW Credit was particularly difficult in working with me. Josh did some work on his own and the end result is I'm out of the lease because of his help. The customer service that Josh provided was second to none! Josh went above and beyond for someone who wasn't buying a car from him. If you are considering a VW (they are great cars) please go see Josh. He worked very hard, kept in touch with me, and delivered what he promised! Thank you Josh and Crestmont Volkswagen!
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I had a very positive experience at Crestwood. After striking an object in the roadway and damaging two wheels, my car was towed to CW on a flatbed. They could have taken advantage of me given I had nowhere else to go. Scott in VW service was attentive and on the ball. He understood the sense of urgency to get it fixed and made it happen. You don't see this kind of service too often these days.
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I wish I found these guys sooner ! My first car leasing experience was horrific, so bad that it had almost lead me to no longer be a customer of VW. I had leased a 2011 Jetta from a different car dealership that was more local to my home. I had told friends I was thinking of leasing some where else and multiple friends recommended me to Crestmont VW. Lets just say these guys are worth the drive. Unlike my past experience they made my car leasing process FUN ! I was looking for a specific model that had just came out and was hard to get hands on. They made things happen and they did it quickly ! Sean and Josh are both very friendly, personable, knowledgable, and professional. I will be recommending them to all of my friends and family. Thank you for this wonderful experience.
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