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Reviews to CKO Kickboxing
Ever improving facilities, friendly staff.
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Generally when you pay for something, you get something. This was not my experience with CKO... Incredibly poor customer service -- yes, the gym is great. I was a member for 3 years and enjoyed my time. However, I leave incredibly frustrated. I'm moving out of state and was still charged for a month of service I can't use. There's a 30 day cancellation notice required. When I cancelled my payments, I tried to request not being charged for the last month (during which I took not a single class). I was informed that I was remiss for "not picking up the phone as most people would have done" and was threatened to be turned over to a collections agency. I admit that I did not prioritize cancelling my gym membership in the midst of planning a wedding, finding a new job as a social worker, and moving across the country to a new military base for my active duty fiancé. But if you ask to cancel a membership effective immediately, you should be able to do so. I understand their policies are their prerogative, so I have no recourse except writing reviews. For a family-owned business, I find it disappointing that having a happy customer isn't worth $80 to the organization. I would have been grateful for being treated with grace and given the benefit of the doubt as a courtesy, instead of being spoken to rudely. I find this to be extremely poor customer service. I advise other customers to use caution with the ins and outs of billing and contracts. I wish I had -- if I had known how frustrating cancelling my membership would be, I would have joined elsewhere.
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Two floor gym with fitness kickboxing on one floor and a full size gym on the top floor. The top-floor gym has just about everything you would need, complete with locker rooms (but no showers). It includes one of everything, is a bit retro, and is barely ever crowded.
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The best!
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I am absolutely addicted to this gym. I started in 2006 with the 10 week program and lost 20lbs within that time. It's almost 10 years now and i haven't looked back. Their workouts are 1 hour full body and will get you in shape quickly. The workouts never get boring and each class is different. This location actually has a full gym for cardio and weights as well. I think they have like 50 classes a week so it fits my schedule perfectly. I highly recommend.
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