Citiwide Self Storage

Sylvia is very nice and knowledgeable, but other staff come and go quite quickly. Male boss is dismissive. New company just increased rates by approx.10% for same space and service. Long Island City is expensive real estate! Better deals elsewhere.

I've been a customer at Citiwide for a few years now, and have never regretted it. The customer service is top-notch, and the staff is very friendly and accommodating, even when I've had some emergency last-minute storage needs. The location is unbeatable--it's right by the Court Square station, which means easy access from the 7,E,M, and G trains, so it's a very short trip to/from Manhattan & Brooklyn. So since you don't have to schlep out to the middle of nowhere, Citiwide is great for storing items that you don't want taking up space in your apartment, but still want quick access to. Highly recommended.

I had no past experience of using a storage space before my recent move. I had a recommendation from a legend in the NYC moving business to call Sylvia at Citiwide and say hi. Sylvia was so warm and friendly that I took notice. Still not convinced I could get a better rate I went shopping at another facility and found it overwhelming, unavailable and inconvenient to get to not to mention I felt unsafe on my walk from the subway. I walked away from there feeling disillusioned and under the gun as moving day was just around the corner. I went to check out Citiwide and found the experience so warm and welcoming that I had to stop and take notice again. I was greeted by a friendly and knowledgable young lady that helped me set up the reservation. Still unsure of the size I needed and the cost, I arrived on moving day with the movers and Sylvia took a quick look at my stuff on the truck and offered me a smaller unit for about $100 less. It turned out to be perfect. The floor is well ventilated and there is plenty of light, a friendly elevator man and lots of satisfied customers hanging around.

I have been using Citiwide for 6 months and I love it! I am there quite frequently (a few times a week) and most of the time have to be in and out very quickly. I am always able to get what I need and get out of there. Also the staff is always friendly and accommodating to my needs.
Before I joined Citiwide, I did a lot of research and found them to have the best hours and location in LIC, Queens. They are very close to major highways but have their own street which means you don't have to load up on 21 St. or Northern Blvd.
All and all a great experience and highly recommended to anyone who like me, needs storage for professional reasons.

I have been dealing with Citiwide Self Storage now for three years and their services are just incredible. The women in the office are just great. If you have any questions about prices, unit sizes, directions, etc. the women in the office will help you out. Since I have been dealing with Citiwide Laura and Silva in the office have been so helpful I really can't begin to thank them for all they have done. Citiwides low prices are great, the elevator operators are friendly, the building is very well kept, and the bathrooms are always clean. They brag about their easy train access and rightfully so since they are just feet from the trains. I drive in to load and unload stuff so the train access means nothing to me, but there's so much room with their many loading docks its hassle free. Every single person who works at Citiwide Self Storage is knowledgeable, pleasant to deal with, and very helpful. I recommend Citiwide Self Storage all the time to people because they are the best at what they do.