Citibank

Lost In Translation

Just a simple fax from Citibank to Citibank turned into a big issue.

The WORST Citibank in ALL of NY!!! The manager was rude, very unprofessional and I would never go back! They almost lost their client, my employer if over 30 years and get family, knowing her very well, knowing she opened a business, knowing she had well over the suffice amount of money she wrote me as her new employee, as the woman REFUSED to cash the check!!!!! She kept lying and changing her story, not once making eye contact, and made me, a potential client, and my employer whose home branch this is, feel very uncomfortable and without any reason. Not a smile, not a glance, rude, unhelpful, and I would NEVER DO BUSINESS THERE AGAIN!!!!! Thank goodness for the LONG BEACH BRANCH!!!!!

The worst run Citibank I've ever been to......it has a tiny parking lot which is frequently used by people who work at the nearby shops who leave their cars there all day. The bank does nothing about this and parking is a nightmare. They never have more than 2 tellers there out of 5 slots, even during the busiest part of the day. And if you're inside, the lines are long because they'll always give priority to the drive-thru regardless of who got there first. A trip here will never take less than half an hour no matter what you're coming here for.