Chipotle Mexican Grill

gave me extra stuff when I asked nicely. ty sir! always a pleasure at Chipotle - food is on point!

Workers took their time to cater my food exactly how I wanted it. And even provided me with their opinion on a good combination of Ingredients :)

I Came to this particular location for the 1st time on 07/01/2015 shortly after 1pm and ordered 2 chicken bowls for take out. There were a few people in the place eating in so the place was not crowded at all. The floors appeared adequately clean the attitude did not appear to be negative or unfriendly although I could see where it could be if someone complained about ones order. When I got home and began to eat my chicken bowl the chicken tasted like it was grilled but the texture was a bit strange after I kept chewing the never-ending chicken. The quality of the chicken was definitely not the same as say the Chipotle Grill on Austin Street in Forest Hills. Perhaps time will tell but hopefully the quality of the chicken will improve sooner than later. As for the customer service aspect perhaps management can provide the front end staff who deal with the public greater training when it comes to dealing with people because I myself know that it is not an easy thing when I comes to dealing with the public but bad representation reflex on the business and being that Chipotle Grill is a growing company it is important to always maintain as much as possible an approachable attitude willing to accept criticism.

I ordered a bowl and when i asked for sour cream it had a FLY in it so i told her i dont want it any more so she took the fly out and wanted to give me the same bowl with what i had order again and when i said i wanted a different bowl, she got mad and gave me a attitude and walked away and ended up dropping all the sour cream on the floor and acts like its my fault that there was a fly in there IM A CHIPOTLE LOVER BUT NEVER COMING BACK TO THIS ONE AGAIN

This location opened very recently and unfortunately it wasnt worth the money. 14 bucks total, one of the orders was for torn burrito that was wrapped up in an undersized square of aluminum so it didn't cover the whole thing. Then the person at the register handled it with her ungloved fingers and touched all over the exposed part and tried to passed it off. Gross.

The ingredients are limp, flavorless, unfresh and soggy. Maybe bc the ingredients have been exposed to each other and under the warmer for a long time? Even the sour cream was watery.

The other order was a quesadilla for 4 dollars, and it was a joke. I wish i could post the picture of it. It was a dash of cheese, like a couple of tablespoons of shredded cheese that had no flavor, melted unevenly, only onto a small middle part of the burritto wrap. Did they microwave it? Bc it was all stale along the edges as if it was. They took 4 dollars for that but at least the person who underwrapped my broken burrito, made sure to over-wrap the "quesadilla" with the aluminum instead.

When I got the food it reminded me of like wet dog food, but for humans.

The chipotles ive tried in the city before tasted different. Fresh and flavorful. Perhaps Chipotle now in general isnt as good as I remember?

This location used to be a taco bell before which I tried a couple of times. Honestly, in terms of quality, the chipotle and the taco bell are not much different. I think it would be great if this chipotle would step up the freshness of their ingredients and front line employees level of ability preparing the food if they're going to gouge their customers. I was shocked that a better effort wasn't put forward since it's their opening. I guess this is the standard of the food.

I gave a star because the line moved quickly at least.

I'm bummed bc I really wanted to like this place but I won't be ordering from here again.

I can't recommend another place to eat at that shopping center either. I suggest go to the supermarket and buy groceries with your money instead. :(