Disappointing customer service. I have never met a sales rep so incompetent as the one here. I walked in to apply for one credit card but ended up filing three different applications and had to close two because he was not explicit about the terms and condition. I thought they were suppose to be trained on different promotional offerings and sell them to customers. Wasted nearly 2 hours of my time and my credit score took a dive. When I followed up in the afternoon regarding the issue, the manager had no clue about the visit and gave very little guidance as to how they would proceed to ensure that the error on their end would not negatively affect my credit. I have been a loyal Chase customer for a while and this was by far the worst experience I had at their bank.
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