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Reviews to Chapman Brothers
I contacted Chapman Brothers when my furnace broke down the day after the January '16 snow storm. Tom, one of the owners, was at my door within an hour. He was able to get the furnace running temporarily and had one of his workers (with parts)at my home early the next morning. Both these guys knew exactly what they were doing. I have read some reviews claiming they are not the cheapest.. well... let me say this.. they changed the same part that I had changed 5 years ago by the company that serviced my unit semi annually... and Chapman Brothers price was LESS then I paid 5 years ago... GREAT service ... GREAT price.... GREAT experience... Thank you VERY much...
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They installed a new boiler and relocated a radiator. Price was very fair. Installation was smooth and clean. I have few complaints. (For example, it was hard at times to get them to schedule me in.) I plan on using them in the future.
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The faucet on our shower refused to shut off late on a Friday night. We contacted Chapman Brothers and their plumber came over immediately, was able to shut off the water and said he would check on Saturday morning whether the necessary part to repair the faucet was available (he also took a picture of the fixture). On Saturday morning he confirmed the part was available, contacted us, and came back to repair the faucet. He was very polite and very professional, and we will definitely use Chapman Brothers for all of our plumbing needs.
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On a Monday morning, two hours after my 6:45 AM emergency call for a clogged sanitary drain, the Chapman truck with Paulo and Mike arrived to resolve the problem. After a brief inspection, they brought in a motor-powered "snake" and ten minutes later the drain was clear. They cleaned the area, loaded their equipment and drove away at 9:30 AM after 45 minutes at the site. They were a professional team that worked well together, and they are a credit to the plumbing profession. If you have a plumbing or heating emergency, call Chapman Brothers first.
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I am very happy with the service from Chapman Bros. They came quickly on a Wednesday morning to repair our furnace when we had no heat. And came back a few days later when some safety features of the furnace needed to be reset. Pricing was fair and they were very responsive when faced with a family with no heat.
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