Cars Buyer Inc

Poor costumer service, I was very interested in purchasing a car, we drove all the way up from Philly I was really going to get the car that day but the "check engine" light was on, my husband asked this guy Mike why was it on, his answer was "I don't know Im not a mechanic" , He had no interest to sell the car, said he didn't know the price of the car bc he had other 120 cars on inventory and he wouldn't remember. Not helpful at all, we scheduled the test drive and he had no idea about anything!! or maybe just didn't want to answer to not feel responsible for future problems with the car. the car was listed for $10.5k but you must get a poor warranty with them for extra $2k.

I found this dealership through USAA and attempted to purchase a used Hyundai Veloster. The listing did not have photos but I gave the dealership the benefit of the doubt because they just posted the listing. I called in and asked about the vehicle and was excited because they were open on July 4th for the sale. I asked for some unprofessional photos to be sent to me, which the salesman (Michael) gave me the run around. At first he told me I'll see the car on the 4th, but when I pressed the issue he told me that's not his department and that he'll see what he can do. I ended up never receiving the photos of the car prior to seeing it in person. I arrived at the dealer promptly at 9am to find that the dealership was not open. I saw the car that was listed and it was a MESS. The front driver fog light was bashed in, the front lip was dented, the front bumper was so loose I could rip it off with my barehands, the passenger side door had a small dent and the rear fender had FU scratched on it, the wheels had considerable curb rash and the rear bumper also had scratches as well. The car was in terrible condition, especially for a car that just came off a 3 year lease from Hyundai. I waited for 30 minutes before Michael arrived, and the first thing he said was "What car you interested in?" No proper greeting of the day, no acknowledgement of the fact that I MADE AN APPOINTMENT. Michael was extremely unprofessional and condescending. When questioned about the condition of the car, he shrugged me off. He then told me that he didn't have the key to the car and that we would have to wait about another half hour or so. I ended up going to another a dealer with the same car without all the flaws and even lower mileage. Do yourself a favor and STAY AWAY FROM THIS DEALER WHATEVER YOU DO.

If I could give 0 stars I would. Horrible customer service. I was willing to buy a car but the people that work there have absolutely no interest in treating customers well. Stay away from this dealership.

Stay away!! I purchased a BMW for $20, 595 and they charged a dealership prep fee for $1,990 and did not service the vehicle. The minute I drove off the lot the service vehicle, oil change overdue, head light malfunction , brake light malfunction, and low tire pressure message came on. Two days later the transmission light came on. I took the vehicle to the BMW dealership for an inspection and it had $13,000 of mechanical problems that includes a new transmission. My temp plates expired I had to go to the DMV to get my registration. This is a prime example of a dealership taking advantage of people. Stay Away!

It's unfortunate that I have to give this place 1 star. It would be impossible to list out all the reasons to stay away from this "business". The minute we drove off the lot, until finally receiving a registration after 2 months, it was a nothing less than a nightmare.
If you read reviews, please take this one seriously. STAY AWAY from this dealership.