Capital One Bank

Writing a very positive appreciation for Gloria from this Capital One branch who has been tremendously helpful and a pleasure to work with the past few months. She is always available on the phone and provides the highest level of quality and professional assistance. Here's 5 stars for you.

I wish there was -(negative)5 * star.
The worst customer service. No one even asked me what i need . Manager walked out helped her coworker and walked back to her office . There were only 2 (me and one lady)customers.

That's why I'm banking only with chase and Bank of America, where they assist you immediately and 100000% satisfaction every time.

I waited for 15 min . Walked out , no one even bother to ask if I was helped!!!

They get paid for doing nothing.

For sure I will never go back !!!! Even though I get mails to open an account with Capital One.

It reminded of that very popular advertising on TV with very famous actors . One of them about the cash back , another about buying tickets depending on miles .

Capital one pays a tons of money to recruit themselves on TV . Better spend that money on your employees, training and learn what means Customer service!!! then u won't need to waste much on advertising.