Brickwell Cycling & Multisports

friendly staff. some of them are riders.

Excellent bike shop focusing on triathlon needs but with support for all

Andrew - the owner - personally dealt with me in customizing my entire order and making sure I had all the parts necessary. His follow-ups were most welcome and I have now been riding my new bike for 2 months with no issues - other than the store calling to make sure I still love it!! Will highly recommend to all of my cycling friends (even though they are more than just bicycles)

I came here recently for a very informative (and free) session on proper bicycle fit and riding mechanics. The class was co-taught by Matt and Russ from Brickwell, in conjunction with trainer and triathlete Sharon from Excel PT. Although I didn't buy anything last night, I wouldn't hesitate to recommend Brickwell and their excellent staff to any cycling enthusiasts!

First off, the store isn't the biggest bike shop you'll enter, but they have multiple store locations and plenty of inventory between them. This store in particular has a good selection of bikes (mostly road/tri), accessories, and apparel, all neatly arranged amongst a backdrop of motivational quotes printed around the perimeter walls.

Prior to the class, Andrew (the owner) had a nice spread of veggies, pretzels and flavored/vitamin waters set up. Him and the two aforementioned Brickwell staffers greeted guests as we came in. After Sharon spoke about proper cycling form (back/posture, pedal stroke, etc.) the Brickwell gents took over and discussed the resources available to ensure your bike fits your body. Russ compared us all to snowflakes in that even though we're all different, there are enough similarities that make it quick and easy for these guys to ensure a proper bike fit. At their Syosset location, Brickwell offers a really cool-sounding dynamic fitting. Similar to a visit with the eye doctor, they get you pedaling on a bike and make minute adjustments to the seat, handlebars, and pedals without having to stop you in-between.

When asked about bike seat fitting, they performed one right on the spot for the guy who asked - it took less than five minutes and they explained each step of the process. Russ and Matt were both awesome, and I was admittedly surprised at (a) how much the technology has advanced, and (b) how knowledgable and on top of their craft these guys were!

I love my Trek 6000 mountain bike, but despite the regular tune-ups, it's starting to show its age. I will make these guys my first stop (and hopefully my last) when it comes time to replace my beloved Trek.

Andrew was a pleasure to deal with, he set me up with the bike I wanted, made sure I went on a test ride, and made me compare it against other bikes to make sure I was making the best decision for me. They also made sure to get me fitted for the bike so that I can have a pleasurable riding experience. All in all I would highly recommend them to anyone I know looking to buy a new bike. Thank you Andrew.