Brake-O-Rama Lodi

If there was an option I would give them no stars. I had an oil change on Friday and didn't use my car for the weekend on Monday on the highway my oil light came on for no oil I had to be taken off the highway and had oil added to my car and have been since trying to get in touch with breaking Rama to get the money back from my oil change because now I don't trust that they use synthetic and that they rotated my tires or change the filter.. the job was done in Ringwood I've been in touch with Rich and gene & Lodi for almost 2 weeks now and can not get a response as to what is the problem with getting my refund I paid $25 for the Groupon and $36 for the additional synthetic oil which I would definitely shorted a quart and a half and don't know if it with synthetic that they used don't ever do brakraroma they could have ruined my new car. And now they're not responding. You get what you pay for this was not a deal this was a sucker punch

used the groupon deal which says oil change + tire rotation. After service, guess what. no tire rotation. I checked the depth of threads and it was so obvious so I asked them a few times and they kept saying they rotated it. Came home and checked myself and guess what... all wheels are still stuck to the axis. Is that even possible in hot dry day 10mins after the rotation all wheels are still stuck?
I will have to drive back there to get the service that I was supposed get, but this is not a good experience.

Very happy the way I was treated at Brake-O-Rama. No one tried to force repairs on me. They explained what I needed and gave me a fair price. I had just took my car out of a shop that was telling me a lot of work was needed. Brake_O-Rama was fair and explained what I needed to do now and what could wait. I am working on a tight budget and that was very helpful.

Horrible experience!!!! Was the first one there at 7:30 waited till 8, at least they opened on time. Went there to have brakes serviced I asked how long the juice head dope behind the counter told me an hour so I said I would wait hour after hour went by with the assurance it would be done in minutes. I wasn't out of there for 6 hours. A little honesty would have been nice so I could have arranged for a ride as I was on the clock. I hope my company back charges them, I'm not cheap per hour. My company has an account with them. WE WILL NOT BE USING BRAKE-O-RAMA EVER AGAIN. Good job LOSERS!!!!!!! At the end I got a 900 dollar bill. 900 bux for fuckin brakes!!! Unreal.

I called and made an appointment to get ONLY my brake pads changed. When I got there they still continued to try pushing rotors on me. They ended up charging me 230 bucks just for rear brake pads (60 bucks for pads, 130 for labor, plus taxes and fees). Do not get your brake pads done here unless you absolutely have to. It is a rip off!! On top of that, I had lost a hubcap on my way home (I live in Maine). I called them to ask them about it and they tried to convince me that the hubcap does not need to be taken off in order to take off the wheel. They tried to ask me to come down so they could PROVE to me that it did not need to be popped off in order to get to the lug nuts. I checked all of the hubcaps right after the phone call and was able to pry off a few with my finger tips. They try to fool you, especially if you are female!